Terms of service
Terms of Service
Welcome to Pour & Carry. By accessing or using our website and purchasing our products, you agree to these Terms of Service.
1. About our products
Pour & Carry offers products that may be made to order and fulfilled through third-party print-on-demand providers. Product colours, images and appearance may vary slightly depending on your device, screen settings and manufacturing process.
2. Orders
By placing an order, you confirm that the information provided, including your name, delivery address, contact details and product selections, is accurate.
We reserve the right to cancel or refuse an order where necessary, including where there is an obvious pricing or product description error, suspected fraud, or circumstances beyond our reasonable control.
3. Pricing and payment
All prices displayed on our website are in Australian dollars unless otherwise stated.
Payment must be successfully received before an order can be processed. We may update product prices from time to time without affecting orders that have already been accepted.
4. Made-to-order products
As many of our products are made to order, production will generally begin after an order has been placed. This means orders may not be able to be changed or cancelled once production has commenced.
5. Shipping
Delivery times shown on our website are estimates only and may vary depending on the destination, fulfilment provider, production time and circumstances outside our control.
Pour & Carry is not responsible for delays caused by postal or delivery services, customs, incorrect delivery information supplied by the customer, or other circumstances beyond our reasonable control.
6. Returns, refunds and product issues
Our Return and Refund Policy applies to returns, refunds, replacements and product issues.
Nothing in these Terms of Service limits or excludes any rights or remedies you may have under the Australian Consumer Law.
7. Website use
You agree to use our website lawfully and not to misuse, interfere with, or attempt to gain unauthorised access to our website or systems.
8. Intellectual property
All content on the Pour & Carry website, including our branding, logos, product descriptions, photographs, graphics and other original material, is owned by or licensed to Pour & Carry unless otherwise stated.
You must not reproduce, copy, modify, distribute or commercially use our content without our prior written permission.
9. Third-party services
We may use third-party service providers to process payments, manufacture products, fulfil orders, provide shipping services and support the operation of our website.
These third parties may have their own terms and policies that apply to their services.
10. Website information
We aim to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information, descriptions, images or content will always be complete, accurate or error-free.
11. Changes to these terms
We may update these Terms of Service from time to time. The updated version will be published on our website and will apply from the date it is published.
12. Governing law
These Terms of Service are governed by the laws applicable in Victoria, Australia.
13. Contact us
If you have any questions regarding these Terms of Service, please contact Pour & Carry using the contact information provided on our website.